Warranty Policy – IFV Glasses | Quality Assurance You Can Trust
At IFV Glasses, we stand behind the quality of our eyewear. Our comprehensive Warranty Policy ensures your satisfaction and peace of mind.
1. Warranty Coverage
- Customized Products: OEM products and lens-fitting services are non-returnable, non-exchangeable, and not covered under warranty.
- Non-Customized Products:
- 1-year warranty from the shipment date.
- Free repairs for manufacturing defects (excludes man-made damage).
- Post-warranty repairs available at market rates.
2. Exclusions
Our warranty does not cover:
- Normal wear and tear.
- Accidental damage, misuse, or neglect.
- Lens scratches or prescription changes.
- Damage from third-party repairs or alterations.
3. Warranty Claim Process
- Step 1: Contact us at sales@ifvglasses.com or WhatsApp: +86 13187098562 with proof of purchase and issue details.
- Step 2: Return the product for inspection (if required).
- Step 3: We’ll repair, replace, or refund based on the issue and availability.
4. Contact Us
For questions or warranty claims, reach out to our team:
- Email: sales@ifvglasses.com
- WhatsApp: +86 13187098562
- Facebook: IFV Glasses
5. Policy Updates
IFV Glasses reserves the right to update this policy. Please review it periodically for changes.
Thank you for choosing IFV Glasses. We’re committed to delivering quality eyewear and exceptional service!
Why Trust IFV Glasses?
- 1-year warranty on non-customized products.
- Transparent and customer-friendly warranty process.
- Dedicated support for all your eyewear needs.
Shop with confidence at IFV Glasses – where quality meets care!